Job Description

National Jewish Health - Galleria Office Towers · Denver Regional Office
Glendale, CO
Full Time (40 hours per week), Day Shift, 8:30am - 5:00pm
Posted 01/04/2018
Req # 11149



General Summary

Under intermediate-to-low level supervision, provides advanced-level support as Administrative Assistant to various supervisors, managers, and work units. Serves as a liaison to various internal and external customers.


Essential Responsibilities

1. Types or word-processes correspondence, memos, reports, or other documents to include formatting documents, spelling and punctuating accurately, proofreading and editing final copy.  

2. Assists in the development and administration of spreadsheets, tracking tools, presentations, speeches, etc using sophisticated application software and requiring a high degree of independent functioning.

3. Answers, screens, and routes phone calls, to include taking messages and scheduling appointments.

4. Duplicates documents, processes & distributes mail, and sets up and maintains filing systems.

5. Makes travel arrangements, which may include arranging travel itinerary and making transportation and hotel reservations, as directed.

6. May be responsible for setting up conferences, seminars, dinners or special programs.

7. Maintains financial records, which may include processing vouchers, purchase and supply requisitions, expense reimbursements, monitoring expenditures, etc. as directed.

8. Orders supplies from various internal and/or external sources as needed or directed.

9. Performs as a back-up to staff absences and vacancies, as necessary.

10. Performs all other duties as assigned.


General Responsibilities

1. Performs, as directed, safety compliance and uses Personal Protective Equipment (PPE), as needed.

2. Participates in Quality Assessment (QA) and Quality Improvement (QI) programs, as directed.

3. Ensures compliance with The Joint Commission and all other Federal, State and Regulatory Agencies.

4. Responds promptly and sincerely to customer's needs, requests and concerns via all communication forms using easily understood language and refraining from using inappropriate language and non-verbal gestures.

5. Maintains positive working relationships as a team player through problem solving issues, speaking positively about others, listening attentively and observing the Patient Bill of Rights and Confidentiality.

6. Increases customer service knowledge, skill and ability by participating in department and institution-wide specific programs.

7. Incorporates National Jewish's identity (Science Transforming Life®) into daily functions.  Speaks positively about the institution, provides customers with prompt service, maintains a clean and safe working environment, dresses appropriately based upon National Jewish safety standards, and departmental policies and wears an ID badge visibly.


Knowledge and Skills

Demonstrated advanced skills & experience: using a PC including the Microsoft suite, 10-key, typing, written communication, verbal communication, listening, attention to detail, problem solving, organization, general office equipment, and time management. 



High School Diploma or equivalent is preferred.  Demonstrated ability to read, write and understand English and perform basic arithmetic computations.  


Certification and Licensure



Work Experience

A minimum of three (3) years of recent and related clerical experience, including a minimum of one (1) year of 

technical typing or Word processing experience required.  Health care background may be preferred.


- or - Any equivalent combination of Education and/or Experience  


Working Conditions

Position is an office environment.  Frequent requirements may include: sitting for extended periods, entering and manipulating data on a workstation computer and participating in team/executive meetings.  Approximately 75% of daily responsibilities will be working both one-on-one and in teams with other personnel and extended one-on-one contact in a quiet environment where hearing and listening is paramount.  Must possess the ability to communicate by observation, verbal, written and listening; standing; walking; climbing stairs; stooping to remove/replace files; good hand-eye coordination; lifting, pulling, pushing, and upper body twisting while handling supplies and equipment; sitting while completing paperwork; using keyboard for PC and word processing needs.  Occasional requirements may include: stand, walk, use hands to manipulate, handle or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, and lift/move up to 25 pounds.  Incumbent may be scheduled to work an alternate schedule to accommodate essential business needs routine travel by foot or automobile to alternate work/meeting locations, possibly during inclement weather.


Environmental Conditions

No environmental conditions indicated.  Professional office environment with time of each day spent in interaction with management/staff, in addition to planning and working autonomously. Requires teamwork and the ability to handle multiple interruptions; frequently fast-paced; high-pressure; occasionally variable-paced; variable pressure.  Personal Protective Equipment (PPE) will be provided to each employee when needed as determined by policy.  Utilization of PPE is mandatory. Estimated 1500 employees in the worksite.


Management/Supervisory Responsibilities








Application Instructions

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