The Automation Technician position maintains complex automated platforms in support of our Research, Development, and Clinical Laboratory at National Jewish Health.
- Becomes an expert in the routine use and maintenance of the all lab equipment.
- Troubleshoots anomalies in any routine automated laboratory assays.
- Provides training on use, maintenance, and troubleshooting of all lab equipment.
- Supports Clinical Laboratory Scientists with troubleshooting and resolution of laboratory automation issues.
- Maintains complex automation platforms for the Clinical, Development, and Research laboratories.
- Assists with coordination of automation service schedule and works with outside vendors to maintain in house instrumentation.
- Utilizes test methods to measure equipment performance.
- Follows in-house qualification procedures and complete associated documents.
- Assists with Installation Qualification, Operational Qualification, and Performance Qualification procedures on all lab equipment.
- Maintains technical knowledge by attending vendor trainings as needed.
- Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
- Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Customer Focus: Proactively shares new knowledge with appropriate constituents, will look at processes and results with the laboratory in mind, and with the customer or patient in the forefront, brokers customer and physician relationships with other complementary service providers or departments, shares new knowledge with appropriate colleagues, clients and physicians as necessary.
- Drive for Results: Productivity is above expectations, balances achieving individual goals with providing value to laboratory, volunteers for additional projects and identifies new initiatives and fills in for staff absences, takes responsibility for accuracy and timeliness of work product.
- Informing Communicating: Informs coworkers/leadership of when work product may be affected, Identifies key issues to pursue for maximum input, demonstrates ability to restate others’ positions accurately-reflecting both facts and feelings, maintains long-term objectives while resolving short-term challenges.
- Managing Work and Time/Project Management: Effectively managing one’s time and resources to ensure that work is completed efficiently. Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e., budget); effectively evaluates planned approaches, determines feasibility, and makes adjustments when needed.
- Perseverance/Resourcefulness: Works to apply new approaches to existing challenges when delegated, is open-minded and will find new solutions when obvious problem or gap exists, validates accuracy of information collected, uses internal knowledge bases or best practices.
- Problem Solving: Considers customer implications and perceptions when approaching problems to proposing solutions, reconciles inconsistent details within SOPs or processes, able to identify problem or key issue, able to rapidly perform complex analysis, accurately assess situations, probes all potential sources for answers, can see hidden problems. Looks beyond the obvious and doesn’t stop at the first answer.
Supervisory or Managerial Responsibility
Minimal travel may be required.
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
B.S. degree in molecular biology, chemistry, biochemistry, bioengineering or chemical engineering required.
A minimum of 3 years experience with operating laboratory equipment required.
Special Training, Certification or Licensure
Experience with using Laboratory Information Management Systems (LIMS) preferred. Proficiency in using basic word processing and spreadsheet applications preferred.