To perform under the direction of the supervisor as an entry level technologist, specific analysis/assays in the clinical laboratory. To produce accurate tests results for all patients and perform the following essential responsibilities.
- Performs high complexity tests that are authorized by the laboratory supervisor, manager or director and reviews testing performance as applicable.
- Follows the laboratory’s and NJH established policies and procedure manuals. Reviews and signs laboratory and personnel SOP on an annual basis.
- Participates and maintains records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens.
- Adheres to and understands the laboratory’s quality control policies documenting all quality control activities, instrument and procedural calibrations and maintenance performed.
- Documents all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
- Follows GxP (e.g., GLP, GCLP, GCP, etc.) standards as defined by different national and international organizations (e.g., ISO, FDA, OECD, etc.) when appropriate for clinical or preclinical trials.
- Performs competencies (including age-specific competencies and/or non-human species) as identified through the departmental competency program.
- Appropriately uses the computer systems in the department, including proper use of order/reports/charging, and maximizes personal proficiency. Responds appropriately to email and other forms of communication in a timely manner. Checks email at least twice a day (beginning and end of each shift).
- Under the direction of supervisor, manager or director performs extra projects as requested and approved by supervisor.
- Attends continuing education programs sponsored by National Jewish, manufacturer in-services and/or professional society programs. Makes efforts to obtain at least 12 CEU credits per year including but not limited to the following: webinars, lunch and learn seminars, seminars, etc.
- Monitors and reports on stocks of supplies and equipment, as directed. Makes reagents as necessary.
- Performs error correction, photocopy and data entry and compilation as required.
- Follows all laboratory and institutional policies and procedures (i.e, operational, departmental, personnel, billing, use of computer and safety. Is responsible for completing NetLearning in a timely manner.
- Follows set guidelines to troubleshoot/correct assay problems or instrument malfunctions. Performs maintenance and works with supervisor/manager in troubleshooting QC or instrument problems.
- Participates in preparation for inspections where required.
- Works on studies as required by director or clients.
- Follows specific biosafety standards for the laboratory and protocols for handling potentially infectious material.
- Performs all other duties as assigned.
- Laboratory Knowledge: Clearly discusses scientific principle behind laboratory testing; understands functional mission, own job requirements and impact on the organization.
- Creativity: Embraces new ideas and concepts; goes beyond the status quo
- Customer Focus: Will look at processes and results with the laboratory in mind; understand organizational roles and associated functions; maintains personal integrity, admits mistakes, and keeps promises; follows up on promises to ensure accuracy and timeliness of fulfillment; takes personal responsibility for correcting customer or physician problems; recognizes the importance of maintaining customer and physician relationships; all work is conducted in the spirit of "what’s in it for the customer or patient."
- Decision Quality: Exhibits one-dimensional decisions that are advantageous to either the laboratory or the patient; comfortable making decisions with lots of consensus; knows when they can make decisions independently.
- Drive for Results: Can identify own mistakes and proactively fixes when identified; productivity is at expectations; adapts to personnel changes and shifts in laboratory environment; will regularly take on new initiatives as directed.
- Informing Communicating: Addresses issues as they arise or within an appropriate time interval; effectively uses all forms of communication; informs coworkers/leadership of when work product may be affected.
- Managing Change: Maintains open mind and willingness to try new ideas or approaches; analyzes both success and failure to determine how to improve; has a desire to learn.
- Professional Relationships: Quickly establishes and maintains rapport and credibility with laboratory team; respects differing opinions and viewpoints; is consistently polite and courteous to others; performs work in team setting and contributes to the success of the team in a meaningful way; maintains personal integrity, admits mistakes, and keeps promises; maintains a positive attitude.
- Perseverance/Resourcefulness: Identifies potential issues and notifies appropriate staff; identifies appropriate information sources within National Jewish Health; able to find appropriate information as requested; understands owns limitations of knowledge.
- Problem Solving: Collects and organizes data before initiating analysis and asks questions to prioritize key issues; identifies inconsistent details within SOPs or processes; able to work through immediate problem with assistance.
Supervisory or Managerial Responsibility
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
BS biology, chemistry or a related scientific field required; 0-1 years of related laboratory work experience may be substituted or any equivalent combination of education and/or experience.