Job Description

National Jewish Health - Galleria Office Towers · Community Outreach
Glendale, CO
Administrative
Pool/Per Diem (no benefits), Variable Shift, Varies
Posted 08/16/2018
Req # 11685
General Summary
National Jewish Health is currently seeking a Community Outreach Specialist to join our team.  This important role provides free Pulmonary Function Tests to the public at community health fairs such as 9Health Fairs and Visiting Nursing Association events. This is a flexible, pool/variable hour position, with most of the health fairs taking place April through November. The individual hired for this position will work with other team members and independently, depending on the size of the health fairs.

The Ideal candidate will enjoy meeting new people, will have ability to work both weekdays and weekends and will be willing to travel in the Denver metro area. Community outreach, health fair, health education or related clinical work in a customer-service focused environment is desirable.

Why National Jewish Health?  Non-sectarian National Jewish Health is the leading respiratory hospital in the nation.  We are known worldwide for the treatment of patients with respiratory, cardiac, immune and related disorders, and for groundbreaking medical research. 
Essential Responsibilities
1. Provides spirometry testing screening/interpretation locally in supervised and unsupervised situations.  Ensures accuracy and quality of testing.  Promotes National Jewish Health programs and services in support of institutional marketing strategies.
2. Coordinates program evaluations to individual and site coordinators.
3. Orders and maintains inventory of own Community Outreach supplies.
4. Establishes and maintains effective working relationships and excellent customer service skills.  Acts in a professional manner as a representative of National Jewish Health at all times.
5. Performs all other duties as assigned.
General Responsibilities
1. Performs, as directed, safety compliance and uses Personal Protective Equipment (PPE), as needed.
2. Participates in Quality Assessment (QA) and Quality Improvement (QI) programs, as directed.
3. Ensures compliance with The Joint Commission and all other Federal, State and Regulatory Agencies.
4. Responds promptly and sincerely to customer’s needs, requests and concerns via all communication forms using easily understood language and refraining from using inappropriate language and non-verbal gestures.
5. Maintains positive working relationships as a team player through problem solving issues, speaking positively about others, listening attentively and observing the Patient Bill of Rights and Confidentiality.
6. Increases customer service knowledge, skill and ability by participating in department and institution-wide specific programs.
7. Incorporates National Jewish Health’s identity (Science Transforming Life®) into daily functions.  Speaks positively about the institution, provides customers with prompt service, maintains a clean and safe working environment, dresses appropriately based upon National Jewish safety standards, and departmental policies and wears an ID badge visibly.
Knowledge and Skills
Excellent interpersonal, communication and organization skills.  Experience with spirometry or pulmonary function testing helpful. Good command of the English language, both written and verbal.  Must be able to perform simple to intermediate mathematical calculations.  
Education 
High school graduate or equivalent required, college degree preferred.  Combination of high school diploma and related work experience acceptable. Completion of the certified spirometry training course post hire, provided by National Jewish Health is required.
Certification and Licensure
None
Work Experience
Minimum of two (2) years recent experience in community outreach, health fairs or health education or related clinical work in a customer-service focused environment required.
- or - Any equivalent combination of Education and/or Experience  
Working Conditions
Position is an office environment.  Frequent requirements may include: sitting for extended periods, entering and manipulating data on a workstation computer and participating in team/executive meetings.  Approximately 75% of daily responsibilities will be working both one-on-one and in teams with other personnel and extended one-on-one contact in a quiet environment where hearing and listening is paramount.  Must possess the ability to communicate by observation, verbal, written and listening; standing; walking; climbing stairs; stooping to remove/replace files; good hand-eye coordination; lifting, pulling, pushing, and upper body twisting while handling supplies and equipment; sitting while completing paperwork; using keyboard for PC and word processing needs.  Occasional requirements may include: stand, walk, use hands to manipulate, handle or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, and lift/move up to 25 pounds.  Incumbent may be scheduled to work an alternate schedule to accommodate essential business needs, with routine travel by foot or automobile to alternate work/meeting locations, possibly during inclement weather. 
Environmental Conditions
No environmental conditions indicated.  Professional office environment with time of each day spent in interaction with management/staff, in addition to planning and working autonomously. Requires teamwork and the ability to handle multiple interruptions; frequently fast-paced; high-pressure; occasionally variable-paced; variable pressure.  Personal Protective Equipment (PPE) will be provided to each employee when needed as determined by policy.  Utilization of PPE is mandatory. Estimated 1700 employees in the worksite.  
Management/Supervisory Responsibilities
None

 
National Jewish Health is currently seeking a Community Outreach Specialist to join our team.  This important role provides free Pulmonary Function Tests to the public at community health fairs such as 9Health Fairs and Visiting Nursing Association events. This is a flexible, pool/variable hour position, with most of the health fairs taking place April through November. The individual hired for this position will work with other team members and independently, depending on the size of the health fairs.

The Ideal candidate will enjoy meeting new people, will have ability to work both weekdays and weekends and will be willing to travel in the Denver metro area. Community outreach, health fair, health education or related clinical work in a customer-service focused environment is desirable.

Why National Jewish Health?  Non-sectarian National Jewish Health is the leading respiratory hospital in the nation.  We are known worldwide for the treatment of patients with respiratory, cardiac, immune and related disorders, and for groundbreaking medical research. 

Application Instructions

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