Manager, Custom Application Systems
National Jewish Health/*National Jewish Health - Main Campus/Information Services & Technology
Full Time (40 hours per week)
Work Hours: 8:00 am - 5:00 pm
Req # 13340
Manages the applications programming and analysis staff for all custom applications and enterprise data warehouse. Maintains and improves operations and the flow of management information at National Jewish.
- Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory compliance.
- Drives the strategy, development and implementation of the Enterprise Data Warehouse (EDW) throughout the organization.
- Meets with management from user departments to understand organizational problems and advise on I.S. solutions. Presents options, advises on feasibility, and works with programming staff to design new software.
- Provides overall leadership of major software implementation projects. Coordinates the compilation of requirements documents and helps select vendor. Plans the implementation, including new hardware requirements, training, interfaces, database conversions, testing, and overall project schedule. Prepares progress reports. Assumes overall responsibility for timely completion.
- Guides I.S. staff in project management and developing software applications for user departments to bridge gaps between market-generalized software functions and specific departmental needs.
- Keeps abreast of I.T. industry technology trends, especially at the database host/server area, and web application develop techniques. Recommends the acquisition of software products such as utilities, conversion tools, report writers, and other productivity tools.
- Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
- Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
- Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
- Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
- Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.
- Impact and Influence: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved. Taking advantage of opportunities to make a difference and have an impact. When used well, the intended outcome of this competency is the creation of goodwill, trust, and respect while motivating people to want to follow you even when they don’t have to.
- Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Talent Management for Leaders: Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.
Supervisory or Managerial Responsibility
Manages 10 – 15 employees
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
- Education: Bachelor’s degree in Computer Science or Information Systems is required.
- Work Experience: A minimum of 6 years extensive experience in systems analysis, design, and programming required. A minimum of 2 years as a senior analyst and a minimum of 2 years of staff management required.
- Special Training, Certification or Licensure: None