Manages the Environmental Services Department, both inside and outside which includes the exterior grounds, coordinating and leading the staff reporting to this position, following standards established by the department, infectious control, and various regulatory agencies to ensure that a safe and clean environment is maintained at National Jewish Health for all patients, staff and visitors.
- Manages/supervises and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, and disciplines, and rewards.
- Prepares and monitors Environmental Services operating budgets. Responsible for providing adequate staff, overseeing all purchasing to ensure adequate inventory of materials, supplies, and equipment needs for the department.
- Oversees the general maintenance on the institution's grounds including but not limited to: contract negotiations for landscape services, snow removal services, and general site safety and cleanliness.
- Develops and evaluates the institution’s recycling programs and bio-hazard programs. Monitors cost effectiveness with programs based on current recycling trends and monthly usage.
- Responsible for the institution’s overall storage programs which includes going to our satellite clinics and retrieving boxes from our off-site storage.
- Responsible for and oversees the entire linen program for National Jewish Health. This includes but not limited to; overseeing the contract vendors that provide our linens following the linen policy for health care organizations and seeing that the linen is distributed to the proper floors by housekeeping staff.
- Oversees all conference room setups requested by departments including but not limited to; moving furniture, contacting rental services and setting up for catering as needed.
- Oversees the entire snow removal process for the campus to keep the parking lots clear and bringing in adequate staff for cleaning the sidewalks leading into our buildings, during snow storms.
- Carries phone at all times and provides first level backup for Environmental Services operations as needed.
- Develops and updates policies and procedures for the department that are in compliance with Facilities Department, Human Resources, Joint Commission and other regulatory agencies. Represents Environmental Services on Quality Circle and Product Standards committees including Safety and Infection Control committees.
- Coordinates audio programming for the institution including delivery and set-up of the National Jewish Health’s drop anchor speaker system.
- Provides cost estimates on small projects and repairs assigned by the Director of Facilities to determine the most economical and feasible methods.
- Provides support to all departments needing equipment moved and schedules staff on main campus as well as offsite satellite facilities, as needed.
- Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Building a Successful Team: Using appropriate methods and a flexible interpersonal style to help build a cohesive team, aligns vision with shared values, manages change and encourages innovation.
- Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
- Energy: Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods of time.
- Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.
- Peer Relationships: Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.
Supervisory or Managerial Responsibility
Manages 45 - 50 employees.
Travels frequently using company vehicles.
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
High school diploma or equivalent required.
A minimum of four (4) years in institutional housekeeping, including two (2) years of management experience required.
Special Training, Certification or Licensure
- Current Colorado Driver's License required.
- Proficiency in Microsoft Word, Excel, and Outlook preferred.