Job Description

*National Jewish Health - Main Campus · Medicine - Behavioral & Community Health
Denver, CO
Allied Health Care
Full Time (40 hours per week), Day Shift: Monday - Friday, 8:30am - 5:00pm
Posted 02/15/2018
Req # 11223
General Summary
Administer and score a battery of neuropsychology tests to patients with known or suspected cerebral disorders.  Work collaboratively with other team members to manage administrative tasks, such as returning phone calls, faxing reports, and maintaining patient databases.
Essential Responsibilities
1. As needed, performs structured interviews with patient and/or family members regarding the patient's psychosocial and medical history, emphasizing the patient's ability to function appropriately and to be able to manage and comply with complex medical regimens.
2. Administers an extensive battery of tests that samples cognitive abilities and some personality areas.
3. Scores and records test results and response times; tabulates results based on normative standards for individual tests; utilizes computerized scoring systems as necessary.  Checks for errors in administration, recording or scoring and makes appropriate corrections.  In reporting results, the examiner must be completely honest about errors in administration or deviations in procedure which may affect the validity of tests; failure to do this may result in erroneous interpretations affecting important decisions about further evaluation and treatment of the patient.
4. Writes a summary of observations of each patient's behavior and test performance.  This includes recording patient responses, using clinical judgment in determining an appropriate pace of testing for each subject and assessing test data validity and patient effort.  Within the limits of standardized testing procedures, the examiner is required to alter his or her approach according to the special needs of each patient in order to insure that the patient's test results represent the best possible performance.  This requires a considerable amount of alertness, sensitivity and responsiveness, especially when dealing with extremely impaired and/or disturbed patients.
5. Responsible for the clinical coordination of the neuropsychology clinic including processing referrals, coordinating scheduling, ensuring preauthorization, and front office duties. 
6. Assists with teaching trainees how to administer and score tests, record behavioral observations, and perform general clinical operations. 
7. Escorts patients to and from hospital floors and clinics as necessary.
8. Performs as a backup to staff absences and vacancies, as necessary.
9. Performs all other duties as assigned.
General Responsibilities
1. Performs, as directed, safety compliance and uses Personal Protective Equipment (PPE), as needed.
2. Participates in Quality Assessment (QA) and Quality Improvement (QI) programs, as directed.
3. Ensures compliance with The Joint Commission and all other Federal, State and Regulatory Agencies.
4. Responds promptly and sincerely to customer’s needs, requests and concerns via all communication forms using easily understood language and refraining from using inappropriate language and non-verbal gestures.
5. Maintains positive working relationships as a team player through problem solving issues, speaking positively about others, listening attentively and observing the Patient Bill of Rights and Confidentiality.
6. Increases customer service knowledge, skill and ability by participating in department and institution-wide specific programs.
7. Incorporates National Jewish’s identity (Science Transforming Life®) into daily functions.  Speaks positively about the institution, provides customers with prompt service, maintains a clean and safe working environment, dresses appropriately based upon National Jewish safety standards, and departmental policies and wears an ID badge visibly.
Knowledge and Skills
A working knowledge of word processing, data base management, and basic statistical techniques also required. Excellent interpersonal, communication, and organizational skills required.  Possess an excellent command of the English language, both written and verbal.  
Bachelors of Arts/Sciences degree in Psychology or other related social science required. Will also consider applicants with previous teaching / educational experience. 
Certification and Licensure
CPR/BLS required.
Work Experience
A minimum of six (6) months of recent and related experience participating in neuropsychological/psychological research or clinical protocols is required.  
- or - Any equivalent combination of Education and/or Experience
Working Conditions
Position is an office environment.  Frequent requirements may include: sitting for extended periods, entering and manipulating data on a workstation computer and participating in team/executive meetings.  Approximately 75% of daily responsibilities will be working both one-on-one and in teams with other personnel and extended one-on-one contact in a quiet environment where hearing and listening is paramount.  Must possess the ability to communicate by observation, verbal, written and listening; standing; walking; climbing stairs; stooping to remove/replace files; good hand-eye coordination; lifting, pulling, pushing, and upper body twisting while handling supplies and equipment; sitting while completing paperwork; using keyboard for PC and word processing needs.  Occasional requirements may include: stand, walk, use hands to manipulate, handle or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, and lift/move up to 25 pounds.  Incumbent may be scheduled to work an alternate schedule to accommodate essential business needs routine travel by foot or automobile to alternate work/meeting locations, possibly during inclement weather.
Environmental Conditions
No environmental conditions indicated.  Professional office environment with time of each day spent in interaction with management/staff, in addition to planning and working autonomously. Requires teamwork and the ability to handle multiple interruptions; frequently fast-paced; high-pressure; occasionally variable-paced; variable pressure.  Personal Protective Equipment (PPE) will be provided to each employee when needed as determined by policy.  Utilization of PPE is mandatory. Estimated 1700 employees in the worksite.
Management/Supervisory Responsibilities

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