Support, design, program, implement, and troubleshoot programs in the Data Coordinating Institution (DCC) that provide web access, data extraction, data analysis, and reporting needs to researchers, using any appropriate software language.
- Works with researchers, statisticians and faculty to develop data analysis, quality control and reporting plans for research projects.
- Supports the current programs that researchers and faculty use to access the DCC’s data entry, management and retrieval systems.
- Prepares datasets and databases for analysis.
- Designs, implements, debugs and supports programs for studies for data management, database, data flow, network connectivity and data quality control plans and programs, and analysis as requested.
- Designs, implements and maintains web based studies, using applicable and available software programs.
- Remains knowledgeable about software changes. Troubleshoots any software problems.
- Assists investigators in running analysis and presentation programs and prepares output of presentation quality.
- Participates in recommending software and hardware changes and upgrades. Makes recommendations on any software changes that would maximize the use of existing server, computer and networking resources.
- Provides training to other DCC staff members, biostatisticians, and researchers as necessary.
- Documents all procedures and information. Participates in updating the standard operating procedures manual.
- Maintains employee confidentiality and other confidential institution information obtained during the performance of your job.
- Establishes and maintains effective working relationships and good customer service skills.
- Performs all other duties as assigned.
- Performs, as directed, safety compliance and uses Personal Protective Equipment (PPE), as needed.
- Participates in Quality Assessment (QA) and Quality Improvement (QI) programs, as directed.
- Ensures compliance with The Joint Commission and all other Federal, State and Regulatory Agencies.
- Responds promptly and sincerely to customer’s needs, requests and concerns via all communication forms using easily understood language and refraining from using inappropriate language and non-verbal gestures.
- Maintains positive working relationships as a team player through problem solving issues, speaking positively about others, listening attentively and observing the Patient Bill of Rights and Confidentiality.
- Increases customer service knowledge, skill and ability by participating in department and institution-wide specific programs.
- Incorporates National Jewish’s identity (Science Transforming Life®) into daily functions. Speaks positively about the institution, provides customers with prompt service, maintains a clean and safe working environment, dresses appropriately based upon National Jewish safety standards, and departmental policies and wears an ID badge visibly.
Knowledge and Skills
Incumbent must be proficient in Microsoft Office Suite applications, including Outlook, Access, Excel, Power Point and Word. Must be familiar with using SQL, JMP, SAS or S+, web applications and design, and network connectivity. Prefer experience with Cardiff Teleforms, Study/Designer Manager or other electronic data transfer systems. Incumbent must possess effective written and oral communication skills. Must be organized, detail oriented and able to handle multiple high-priority projects at the same time. Knowledge of medical terminology and procedures a plus. Incumbent must have demonstrated problem solving skills. Able to perform routine daily maintenance tasks with a high degree of efficiency. Must have the ability to assimilate new computer and server technologies. Capacity to establish and maintain constructive business relationships with internal and external customers while maintaining integrity and confidentiality. Aptitude to research, analyze and successfully resolve a broad spectrum of issues. Incumbent must be a positive, professional team player, able to manage project time constraints and work with minimal supervision.
Bachelor’s degree in computer science, biology, chemistry or any related field required.
Certification and Licensure
A minimum of three (3) years recent and related experience in programming, databases, and/or data management required.
- or - Any equivalent combination of Education and/or Experience
Position is an office environment. Frequent requirements may include: sitting for extended periods, entering and manipulating data on a workstation computer and participating in team/executive meetings. Approximately 75% of daily responsibilities will be working both one-on-one and in teams with other personnel and extended one-on-one contact in a quiet environment where hearing and listening is paramount. Must possess the ability to communicate by observation, verbal, written and listening; standing; walking; climbing stairs; stooping to remove/replace files; good hand-eye coordination; lifting, pulling, pushing, and upper body twisting while handling supplies and equipment; sitting while completing paperwork; using keyboard for PC and word processing needs. Occasional requirements may include: stand, walk, use hands to manipulate, handle or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, and lift/move up to 25 pounds. Incumbent may be scheduled to work an alternate schedule to accommodate essential business needs routine travel by foot or automobile to alternate work/meeting locations, possibly during inclement weather.
No environmental conditions indicated. Professional office environment with time of each day spent in interaction with management/staff, in addition to planning and working autonomously. Requires teamwork and the ability to handle multiple interruptions; frequently fast-paced; high-pressure; occasionally variable-paced; variable pressure. Personal Protective Equipment (PPE) will be provided to each employee when needed as determined by policy. Utilization of PPE is mandatory. Estimated 1700 employees in the worksite.