Job Description

National Jewish Health/*National Jewish Health - Main Campus/Clinical Lab - Administration

Denver, CO

Full Time

Work Hours: 8:00 am - 5:00 pm

Req # 13666


Position Summary    

This position supports the selection, development and completion of various projects with the direction of the Director of Business Development.  Responsible for monitoring projects for GxP, clinical, and non-clinical testing studies for Advanced Diagnostics (ADx) labs and supporting the development of new product offerings.

Essential Duties    

  1. Develops project timelines to the detail of study tasks for the purpose of scheduling visibility and completion according to contractual obligation in collaboration with the client, account manager, supervisors, or laboratory leads through the designate project tracking tools, such as SmartSheet.
  2. In collaboration with the laboratory directors, supervisors and staff, following contract and testing requirements, develop schedules for pre-analytical specialists, laboratory personnel, coordinators to perform required assays and tasks, from sample receipt, processing, test analyses and reporting.  Maintains real-time status of study progress and results through completion.
  3. Collates data associated with projects, communicates results and issues to those involved with ongoing projects.
  4. Works directly with external clients and collaborators to answer questions regarding available procedures and resolution of problems or complaints. 
  5. Participates in preparation for audits performed by project inspectors.
  6. Communicates and collaborates with clients per client expectations to offer unparalleled project management and customer service.
  7. Works with the laboratory directors to develop capacity plans and measure potential for existing project impacts to production resources.
  8. As needed, monitors the project coordinators and data analysts and works with laboratory directors and pertinent laboratory staff to ensure the selection, advancement and completion of research and development as well as process improvement projects.
  9. Responsible for mapping out and tracking the development of high complexity tests that are authorized by Laboratory Directors.
  10. Assures adherence to project quality control policies such as confirming the documenting of all quality control activities, which include but are not limited to instrument and procedural calibrations and maintenance performed.
  11. Identifies opportunities for optimized project process flows and ensures improvements are executed. 
  12. Interfaces as a hands-on project manager by helping complete tasks in collaboration with the laboratories, pre-analytical, billing, and the client.


  1. Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
  2. Adaptability: Balances competing demands of multiple projects by setting priorities, communicating change, and meeting deadlines; recovers quickly from setbacks and maintains focus under stress; can handle multiple changes in direction or assignments; consistently learns quickly when facing new problems; embraces change and unfamiliar tasks; consistently analyzes both success and failure to determine how to improve; maintains open mind and willingness to try new ideas or approaches; analyzes both success and failure to determine how to improve; has a desire to learn. 
  3. Creativity: Supports and delivers initiatives; focuses well on vision or concept implementation; generates new ideas and assist with implementation
  4. Customer Focus: Proactively shares new knowledge with appropriate constituents; will look at processes and results with the laboratory in mind, and with the customer or patient in the forefront; brokers customer and physician relationships with other complementary service providers or departments; shares new knowledge with appropriate colleagues, clients and physicians as necessary.
  5. Decision Quality: Solutions prove to be correct and accurate when judged over time; understands and makes decisions that benefit the laboratory and the individual.
  6. Drive for Results: Productivity is above expectations; balances achieving individual goals with providing value to laboratory; volunteers for additional projects and identifies new initiatives and fills in for staff absences.
  7. Informing Communicating: Addresses issues as they arise or within an appropriate time interval; effectively uses all forms of communication; Informs coworkers/leadership of when work product may be affected. Identifies key issues to pursue for maximum input rather than arguing every point; demonstrates ability to restate others’ positions accurately—reflecting both facts and feelings; maintains long-term objectives while resolving short-term challenges. 
  8. Laboratory Knowledge: Improving laboratory knowledge to communicate and collaborate well with customers.
  9. Professional Relationships: Appreciate workforce diversity; seeks value in diversity and differences; encourages positive attitude in others.
  10. Perseverance/Resourcefulness: Works to apply new approaches to existing challenges when delegated; is open-minded and will find new solutions when obvious problem or gap exists; validates accuracy of information collected; uses internal knowledge bases or best practices.
  11. Problem Solving: Considers customer implications and perceptions when approaching problems to proposing solutions; reconciles inconsistent details within SOPs or processes; able to identify problem or key issue, able to rapidly perform complex analysis, accurately assess situations, probes all potential sources for answers; can see hidden problems; looks beyond the obvious and doesn’t stop at the first answer.

Supervisory or Managerial Responsibility    



Limited travel may be required. 

Core Values

  1. Be available to work as scheduled and report to work on time.
  2. Be willing to accept supervision and work well with others.
  3. Be well groomed, appropriately for your role and wear ID Badge visibly.
  4. Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
  5. Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
  6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures. 
  7. Wears appropriate PPE as outlined by the infection control policies and procedures.
  8. Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

  1. Education: Bachelor’s Degree in Biology, Microbiology, Biochemistry, or related field required. Master’s degree in a scientific field is preferred.
  2. Work Experience: A minimum of four (4) years of recent and related experience is required.
  3. Special Training, Certification or Licensure: PMP certification or equivalent preferred.



Application Instructions

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