This position supports the selection, development and completion of various projects with the direction of the Director of Business Development. Responsible for monitoring projects for GxP, clinical, and non-clinical testing studies for Advanced Diagnostics (ADx) labs and supporting the development of new product offerings.
1. Generate quotes and calculates ROI for new clinical testing studies and projects.
2. Develops project timelines for the purpose of visibility and completion according to contractual obligation.
3. Collates data associated with projects, communicates results and issues to those involved with ongoing projects.
4. Works with project agencies to answer questions regarding available procedures and resolution of problems or complaints.
5. Participates in preparation for audits performed by project inspectors.
6. Work with the Director of Laboratory Operations to develop capacity plans and measure potential for existing project impacts to production resources.
7. Monitors the Project Coordinators and works with Laboratory Directors and pertinent laboratory staff to ensure the selection, advancement and completion of research and development as well as process improvement projects.
8. Responsible for mapping out and tracking the development of high complexity tests that are authorized by the Director of Laboratory Operations and Laboratory Directors.
9. Reviews project milestones; calculates ROI, capacity improvements, etc.
10. Assures adherence to project quality control policies such as confirming the documenting of all quality control activities, which include but are not limited to instrument and procedural calibrations and maintenance performed.
11. Assures laboratory personnel and Project Coordinators are following project procedures for specimen handling and processing, test analyses, reporting and maintaining records of project results.
12. Performs all other duties as assigned.
1. Responds promptly and sincerely to customer’s needs, requests and concerns via all communication forms using easily understood language and refraining from using inappropriate language and non-verbal gestures.
2. Maintains positive working relationships as a team player through problem solving issues, speaking positively about others, listening attentively and observing the Patient Bill of Rights and Confidentiality.
3. Increases customer service knowledge, skill and ability by participating in department and institution-wide specific programs.
4. Incorporates National Jewish’s identity (Science Transforming Life®) into daily functions. Speaks positively about the institution, provides customers with prompt service, maintains a clean and safe working environment, dresses appropriately based upon National Jewish safety standards, and departmental policies and wears an ID badge visibly.
Knowledge and Skills
Incumbent must have exceptional oral and written communication proficiency; attention to detail and ability to multi-task; possess strong organizational skills. Aptitude to research, analyze and successfully resolve a broad spectrum of issues. Incumbent must have knowledge of testing procedures, able to manage project time constraints.
Bachelor’s Degree in Biology, Microbiology, Biochemistry, or related field is required. Master’s degree in a scientific field is preferred.
Certification and Licensure
A minimum of four (4) years of recent and related experience is required.
- or - Any equivalent combination of Education and/or Experience
Position is in a laboratory environment. Frequent requirements may include: manual dexterity; normal color vision; long periods of standing and sitting, and frequent periods of bending, crouching or stooping; work with radioactive materials, toxic chemicals, biomedical wastes and research animals; potential exposure to infectious disease; work around electrical/explosive hazards; work with laboratory equipment/machinery; and lifting objects weighing 10 to 50 pounds; and extensive repetitive motion of the fingers, arm and wrist. Occasional requirements may include: sitting while completing paperwork, kneeling, and squatting. Incumbent may be scheduled to work an alternate schedule to accommodate essential business needs; routine travel by foot or automobile to alternate work/meeting locations may be required, possibly during inclement weather.
Inside environmental conditions may include: Working in laboratories with odors, chemicals and animals; extreme temperatures; electrical; working around hazardous and radioactive substances; working under dirty and dusty conditions. Personal Protective Equipment (PPE) will be provided to each employee when needed as determined by policy. Utilization of PPE is mandatory. Estimated 1700 employees in the worksite.