To supervise Sleep Laboratory personnel and work operations in the efficient and safe delivery of quality polysomnographic testing and PAP support services. A Sleep Lab Supervisor works under the general supervision of the Sleep Lab Manager to provide oversight for all technical services provided by the diagnostic laboratories and can perform the duties defined for a Registered Polysomnographic Technician.
- Meets all job responsibilities of a Sleep Study Technologist - Registered (JD #1920).
- Determines staff qualifications and competency: assists with recruitment and hiring.
- Orients, trains, mentors, supports and educates new and current staff. Provides and oversees hands-on training to all sleep technologists and related staff
- Supervises and develops staff through effective communication, leadership, guidance and resources. Directs in-service and continuing education activities for staff. Monitors staff safety compliance and use of Personal Protective Equipment (PPE), as needed.
- Evaluates staff performance regularly for determinations of merit increases, promotions and disciplinary actions. Communicates information directly to Lab Manager.
- Insures compliance with CECs, Skills Review, staff meeting attendance, CPR, CITI and other mandatory requirements.
- Serves as a role model in customer service for the department. Establishes and maintains effective working relationships and good customer service skills with patients, physicians, other health care providers and co-workers.
- Prepares staff schedules, including identification of the appropriate technologists and appropriate number of personnel for daily activity, making any necessary adjustments in assignments and schedules.
- Reviews all technical work to ensure validity, reliability, and quality of testing. Informs staff of errors, required corrections or changes, as necessary. Provides education and support as needed.
- Troubleshoots problems associated with patients, equipment, hardware, software, scheduling, physicians, internal departments and outside vendors.
- Edits and approves the Kronos electronic time and attendance module for Sleep Center personnel.
- Assists with training for Fellowship program. Coordinates scheduled time and lab resources.
- Oversees departmental QI and QA programs, including but not limited to interscorer reliability. Insures the Sleep Lab meets the standards for The Joint Commission and AASM.
- Evaluates testing orders, assesses and adjusts testing procedures based on patient’s needs and ability in relation to age, special needs, safety and medical profile.
- Assists in policy and procedure development, budgeting, and equipment assessment.
- Evaluates and maintains through ordering lab supplies and inventory.
- In addition to the 10 AMA PRA Category 1 CME or CEC sleep related continuing education annual requirement, attends and completes all required or mandatory training classes, meetings, and forms in a timely fashion.
- Performs all other duties as assigned.
- Performs, as directed, safety compliance and uses Personal Protective Equipment (PPE), as needed.
- Participates in Quality Assessment (QA) and Quality Improvement (QI) programs, as directed.
- Ensures compliance with The Joint Commission and all other Federal, State and Regulatory Agencies.
- Responds promptly and sincerely to customer’s needs, requests and concerns via all communication forms using easily understood language and refraining from using inappropriate language and non-verbal gestures.
- Maintains positive working relationships as a team player through problem solving issues, speaking positively about others, listening attentively and observing the Patient Bill of Rights and Confidentiality.
- Increases customer service knowledge, skill and ability by participating in department and institution-wide specific programs.
- Incorporates National Jewish’s identity (Science Transforming Life®) into daily functions. Speaks positively about the institution, provides customers with prompt service, maintains a clean and safe working environment, dresses appropriately based upon National Jewish safety standards, and departmental policies and wears an ID badge visibly.
Knowledge and Skills
Knowledge of basic human anatomy and physiology. Proven interpersonal, time management, communication,
organizational, leadership and computer skills are essential. Good command of the English language, both written and verbal.
Associates Degree in sciences or healthcare, or equivalent required. Bachelor’s Degree preferred.
Certification and Licensure
Certification by the Board of Registered Polysomnographic Technologists as a Registered Polysomnographic Technologist (RPSGT) required. CPR for HealthCare Providers certification.
A minimum of two (2) years healthcare management experience required. A minimum of three (3) years as a
Registered Polysomnographic Technologist with proficiency in all competencies of an RPSGT
- or - Any equivalent combination of Education and/or Experience
Position is in a clinical environment. Frequent requirements may include: reading and comprehending medical literature, including basic interpretation of disease processes, medical charts, and instructions. Communication includes ability to chart vital signs and other basic information. Communication with interdisciplinary team as well as with differing ages and levels of maturity/understanding of patient and family, taking and recording telephone messages. Manual dexterity, manipulating equipment such as blood pressure kit, oximeter, spirometer. Frequently, has the need to assist a patient by moving or lifting. Considerable physical demands, requiring lifting up to 25 pounds Also involves pushing wheelchairs, opening doors and cabinets, reaching for objects. Occasionally will need to crawl in order to retrieve a fallen object for a patient. Occasional requirements may include: sitting while completing paperwork, kneeling, and squatting. Incumbent may be scheduled to work an alternate schedule to accommodate essential business needs routine travel by foot or automobile to alternate work/meeting locations, possibly during inclement weather.
Inside environmental conditions may include: The potential of coming into contact with bloodborne pathogens. Has frequent exposure to infectious diseases. Occasionally, may encounter radiation from portable radiology procedures. May come into contact with various fumes/odors. Also may encounter contaminated biological waste from infectious patients. Personal Protective Equipment (PPE) will be provided to each employee when needed as determined by policy. Utilization of PPE is mandatory. Estimated 1700 employees in the worksite.
Supervises 15-20 employees